The Pros and Cons of Offering the Best Customer Service

Every single day, when a customer comes to us to rent portable toilets, our sole aim always is to provide not just good customer service but the absolute best possible customer service. Every. Single. Day.

What do we mean it when we say good customer service, though? Good customer service means that every bit of equipment we offer, from the most royal luxury Flushing bathroom Trailer to the most regular porta john on a messy construction site is serviced and maintained with the exact same attention to detail that we would put into our own home toilets. Good customer service also means that all our rentals that are currently out are maintained on schedule to ensure they stay just as pleasant to use as on the day they were first installed. Good customer service is something what we would expect if we were the customer.

The pros of our high standards of what we think as good customer service is that we can smoothly take personal pride in our outstanding customer service and gives a high chance that our customers are more likely to return when they need to rent portable restrooms again. We also take a  great deal of satisfaction knowing that by giving our clients the most amazing customer service which helps in making their endeavors more fruitful: whether it is a wedding at a special but out of the way location a construction site, or a blockbuster music festival.

The cons on the other side to providing such great customer service is that guests are far more likely to remember the highlights of their day at the event rather than where they had to stop to attend nature’s call over the course of it. Our portable toilets will be all but pretty much unnoticed: becoming the unsung heroes of a long day away from home. As much as we would love to have praises coming along in our honor about our amazing customer service and doing a filthy job most people would rather never think about and on the contrary if people are thinking about it then that means we’re not doing our job right, even when we would love them to think of nothing but our best customer service. We have to be satisfied instead with the look of relief on the faces of guests when they step out of our rental toilets, knowing that we aren’t the only ones delighted with a job well done. Others may not recognize the look of good customer service, but we know happy customers when we see them.

Make your construction sites and outdoor events more convenient for your crew and guests. With Porta Potty Service, you’re sure to stay worry-free and more sanitation; that’s a promise!

Contact us today by visiting our website or call us on 877-240-4411 for a quote you’ll love!